SUPPORT

Although you're not a customer of Semineryeri.com, you can contact us about our broadcasting system.

Our support department will help you;

  • From Monday to Friday (except official holidays)
  • Between 09:00 AM - 06:00 PM
  • With certain solutions and detailed answers.

 

You can download the required programs that must be installed on your computer to track the broadcasts for free from the links below.
Internet Explorer 7.0
Adobe Flash Player
 
Documentations which will help you using Semineryeri.com web casting system can be downloaded from the following links below.
Semineryeri.com Introduction Manuel
User Manuel
Moderator Manuel
 
 
 

Broadcast viewing is available, but has no sound. What can be the reason?

- Check your computer sound settings.
- Check the sound button on the seminar page's flash player.
- There can be a problem about the Flash Codecs installed on your computer. Please re-install the codecs from the link below.
Adobe Flash Player

There is no video appearing in the player. I just get the loading message. What should i do?

- Your internet connection may be down. Please check you connection.
- Your Internet connection speed may be insufficient. You need at least 1 Mbit/s ADSL connection to watch the webinars. Also you should check if there are any other applications that may using the connection that you try to watch the broadcast. File transfers or watching other streams can effect your connection speed.

Video continuously freezes. How can I make continuous flow of stream?

- Your Internet connection speed may be insufficient. You need at least 1 Mbit/s ADSL connection to watch the webinars. Also you should check if there are any other applications is using the connection that you try to watch the broadcast. File transfers or watching other streams can effect your connection speed.

Video page is alerting me about the need of Flash Player installation. Where can I get Flash Player?

- You can download the latest version of Flash Player for free from the link below
Adobe Flash Player

Where can I get the further information about Semineryeri.com?

- You can get more information by filling the form on the left or you can simply send an e-mail to our support team by info@semineryeri.com